Welcome to doyabest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.doyabest.com (the "Site") or make a purchase from us.

Please read this privacy policy carefully. By using our Site, you consent to the practices described herein.

1. Information We Collect

We collect several types of information from and about users of our Site:

  • Personal Information: This is information that can be used to identify you, such as:

    • Contact Details: Your name, email address, shipping address, and phone number.

    • Payment Information: Billing address and payment details (e.g., credit card number). Please note that all payments are processed by our secure third-party payment processors (e.g., Stripe, PayPal), and we do not store your full credit card details on our servers.

    • Account Information: If you create an account, your username and password.

  • Order Information: Details about the products you purchase, your order history, and return requests.

  • Technical Information: When you visit our Site, we automatically collect information from your device, such as your IP address, browser type, operating system, referring URLs, and information about your interaction with our Site (e.g., pages viewed, links clicked).

  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience, analyze trends, and administer the Site. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send you important administrative messages (e.g., order updates).

  • To Improve Our Site and Services: To analyze how customers use the Site, troubleshoot technical problems, and develop new products and features.

  • For Marketing (with your consent): If you have opted-in, we may send you emails about our new products, special offers, and other updates. You can opt-out of these communications at any time by using the "unsubscribe" link in every email or by contacting us.

  • For Security and Fraud Prevention: To protect our Site, our business, and our customers from fraudulent transactions and other illegal activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following situations:

  • Service Providers: We share your information with trusted third parties who assist us in operating our website, conducting our business, and serving you, such as shipping carriers (e.g., USPS, DHL), payment processors, and email marketing platforms. These parties are obligated to keep your information confidential.

  • Legal Compliance: We may disclose your information where required by law, such as to comply with a subpoena or similar legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Google Analytics & Advertising

We use Google Analytics to help us understand how our customers use the Site. Google Analytics uses cookies to track your interactions. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

We may also use Google Merchant Center and other advertising services to show our products to potential customers across the internet. This may involve sharing hashed or anonymized data about site visitors with Google.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we hold about you.

  • The right to request correction or deletion of your personal information.

  • The right to restrict or object to our processing of your data.

  • The right to data portability.

To exercise these rights, please contact us using the information below.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: service@doyabest.com